Rare Beauty, based in El Segundo, aims to break down unrealistic standards of perfection. Here at Rare Beauty, we place purpose and social impact at the heart of everything we do—from the products we make to the community we create. We empower our team and our community to challenge beauty norms by shaping positive conversations about self-acceptance and mental health. We promote self-acceptance and give people the tools they need to feel less alone in the world. Our mission is to help everyone celebrate their individuality by redefining what beautiful means. We take pride in offering best-in-class benefits, with medical monthly premiums covered by the Company at 100%, employee certification in mental health first aid at work, regular wellness activities, a quarterly makeup stipend, and much more!

POSITION SUMMARY

The Senior Account Manager will be a key driver of strategic account growth and performance within our North America retail business for Makeup & Fragrance. This individual will take full ownership building high-level retailer relationships, managing seasonal assortments and launches, leading joint business planning, and identifying opportunities to accelerate brand visibility and retail sales for US, Canada, and Kohl’s. The ideal candidate is highly analytical, collaborative, and passionate about the beauty space, with proven experience in managing large-scale retail partners.

This position will support the Sales Team and report to the North America Account Director. This will be a hybrid position working in the El Segundo office 3 days per week.

RESPONSIBILITIES

Account Management & Business Growth

• Own day-to-day account management across Sephora US, Sephora Canada, and Sephora at Kohl's, serving as a primary point of contact for merchant partners and ensuring strong, collaborative retailer relationships.
• Drive business performance across assigned accounts, proactively identifying opportunities to accelerate sales, improve productivity, and achieve revenue targets.
• Partner with the Account Director to develop and execute annual and quarterly account strategies aligned with brand objectives and retailer priorities.
• Lead ongoing retailer communication, including weekly business calls, meeting preparation, follow-ups, and cross-functional coordination to ensure alignment and accountability on key priorities.
• Partner with retailer merchants on assortment planning, merchandising opportunities, promotional strategies, and seasonal initiatives to maximize brand visibility and sales performance.
• Analyze assortment productivity, SKU rankings, and category trends to identify opportunities for assortment optimization, incremental space, and improved in-store and digital performance.
• Support commercial discussions and negotiations related to retailer programs, promotional opportunities, markdowns, and merchandising investments, in partnership with the Account Director.

Sales Analysis, Forecasting & Inventory Management

• Analyze weekly and monthly sales performance across assigned accounts, translating data into actionable insights and strategic recommendations to drive business growth.
• Deliver comprehensive weekly and monthly business recaps to Sales Leadership, highlighting key performance drivers, wins, risks, emerging trends, and recommended actions.
• Maintain critical business reporting and tracking tools, including sales trackers, SKU rankings, productivity reports, and key retailer planning documents.
• Partner closely with Sales Planning to support annual and monthly forecasts, open-to-buy (OTB) planning, inventory management, and identification of business upside and downside risks.
• Monitor inventory levels and in-stock performance across retail channels, proactively identifying out-of-stock risks, excess inventory, and opportunities for inventory rebalancing to maximize sales.
• Oversee weekly retailer purchase orders, identifying discrepancies, missed opportunities, and opportunities to optimize SKU-level ordering across core and newness.
• Partner with Sales Planning and Finance to evaluate promotional investments, markdown exposure, inventory liabilities, and account profitability to support informed commercial decisions.
• Develop and execute discontinuation and inventory exit strategies in partnership with Sales Planning and the Account Director to minimize excess inventory, returns to vendor (RTVs), and financial exposure.

Retail Execution & Cross-Functional Leadership

• Lead cross-functional coordination and execution of new product launches, ensuring alignment across Sales Planning, Retail Marketing, Retail Operations, Creative, Education, and other key stakeholders.
• Own launch readiness tracking across assigned accounts, ensuring forecasts, purchase orders, inventory, merchandising, and retailer deliverables are aligned and executed on time.
• Manage key retailer commercial calendars, including promotional events, seasonal campaigns, product launches, and major selling moments, proactively identifying opportunities to drive incremental sales.
• Partner with Retail Marketing and eCommerce teams to optimize digital performance, ensuring strong execution of product content, digital merchandising, promotional activations, and new product launches.
• Collaborate with Field Leadership and Retail Operations to identify and resolve store-level execution challenges, including inventory availability, merchandising, tester needs, and launch readiness.
• Monitor and evaluate performance of key launches, promotions, and retailer activations, providing post-launch analysis, key learnings, and recommendations for future programs.
• Proactively identify execution risks and lead cross-functional problem-solving to ensure business priorities and retailer commitments are delivered successfully.

Strategic Planning & Business Development

• Partner with the Account Director and Retail Marketing to develop compelling, data-driven presentations for retailer market weeks, line reviews, quarterly business reviews (QBRs), and strategic planning meetings.
• Support the development of retailer-specific growth initiatives, including exclusive product programs, value sets, sampling strategies, and channel-specific innovation opportunities.
• Partner with Product Development, Retail Marketing, and Sales Leadership to evaluate new business opportunities and build recommendations that align with consumer insights and retailer objectives.
• Stay informed on beauty industry trends, competitor activity, retailer strategies, and evolving consumer behavior to identify opportunities and strengthen Rare Beauty's competitive positioning.
• Identify and implement process improvements that enhance account management efficiency, reporting accuracy, communication, and cross-functional collaboration.
• Effectively manage competing priorities across multiple retail accounts, demonstrating strong organization, independent decision-making, and accountability for business results.
• Perform additional duties and responsibilities as needed to support the evolving needs of the business.

REQUIREMENTS

• Direct experience managing Sephora required, preferably in makeup.
• Bachelor's degree in Business, Marketing, or a related field, or equivalent professional experience.
• 5–7+ years of experience in sales, key account management, or retail business development, preferably within the beauty industry.
• Demonstrated ability to manage retail accounts, analyze business performance, and develop actionable strategies to drive sales growth.
• Strong understanding of retail financial and operational fundamentals, including forecasting, inventory management, open-to-buy, sell-through, assortment productivity, and promotional planning.
• Advanced Excel skills and proficiency in PowerPoint, with the ability to translate complex data into clear, compelling business insights and presentations.
• Strong communication, presentation, and relationship-building skills, with the ability to engage effectively with retailer merchants, internal stakeholders, and senior leadership.
• Proven ability to manage multiple projects, priorities, and deadlines while maintaining exceptional attention to detail.
• Highly proactive, resourceful, and solutions-oriented, with strong critical-thinking and problem-solving capabilities.
• Comfortable working independently while collaborating effectively across a highly cross-functional organization.
• Passion for the beauty industry and alignment with Rare Beauty's mission and values.

PHYSICAL DEMANDS

• Prolonged periods sitting at a desk and working on a computer.
• Travel may be required.