ABOUT US

Gisou is born out of a passion for bees and haircare, based on a six-generation beekeeping heritage, our products are inspired by and made with the finest, sustainably sourced ingredients from our very own Mirsalehi Bee Garden.

At Gisou we are on a mission to share our HONEY GLOW. As a rapidly growing scale-up, we're dedicated to crafting iconic beauty products, and building a world-class team to drive our vision and brand forward. We are talent obsessed and deeply believe that the raw skills of our people, and their collective brilliance is what makes us truly extraordinary!

ABOUT THE ROLE

As a Transport Coordinator at Gisou, you'll support the day-to-day execution of the transportation and freight forwarding operations that keep our products moving across our global supply chain. Working closely with Transport, supply planning and warehousing teams, you'll coordinate shipments, keep our data and documentation accurate, and be a reliable point of contact for our freight forwarders.

WHAT YOU'LL DO

Key responsibilities include

• Preparing and booking day-to-day inbound and outbound shipments with our freight forwarders, ensuring accurate information and timely pick-ups.

• Tracking merchandise shipments from origin to destination and proactively updating the supply planning and warehousing teams on status, delays and ETAs.

• Maintaining the weekly overview of open Transfer Orders and shipments, and keeping shipment data in our systems accurate and up to date.

• Collecting and checking shipping and customs documentation, and keeping supplier compliance documentation current in line with regulations and internal policies.

• Supporting the quarterly import and export forecast by gathering shipment data and preparing input.

• Preparing data and reports for weekly check-ins and Monthly Business Reviews with our freight forwarders, and following up on agreed actions.

• Checking freight invoices against quotes and bookings, and flagging discrepancies or cost-saving opportunities you spot along the way.

• Acting as a day-to-day point of contact for transport providers, helping resolve delays, damages or missing shipments and escalating where needed.

• Following our operational procedures, helping keep them documented, and suggesting improvements based on what you see in daily operations.

• Being flexible and willing to learn and support end-to-end logistics operational tasks, such as outbound operations and cross-functional projects.

WHO YOU ARE

• 1–3 years of experience in transport, freight forwarding or logistics coordination, or a degree in logistics or supply chain management combined with relevant internship experience.

• A basic understanding of international shipping, Incoterms and customs documentation, and a willingness to deepen your knowledge of transport compliance.

• Strong attention to detail and a structured way of working, with the ability to manage multiple shipments and priorities at once.

• Clear communication skills in English, and comfort working with freight forwarders, suppliers and internal teams.

• A proactive, hands-on attitude and the ability to stay calm and follow through when issues come up under time pressure.

• Solid Excel or Google Sheets skills; experience with ERP or warehouse management systems (e.g. NetSuite) is a plus.

• Eagerness to learn and grow within an international supply chain team.

WHAT WE OFFER

• 1 day of remote working per week.

• Subsidised fresh daily lunch via our partner Feedr, plus drinks and snacks provided in the office.

• Regular team activities and drinks.

• Contribution towards ClassPass membership.

• Mental health support via OpenUp.

• Ability to lease a bike with a small employer contribution.

• Every year, you’ll receive a personal employee gift card.

At Gisou, you’ll be part of an ambitious, fast-growing beauty company with an international, dynamic, and collaborative atmosphere. You’ll join a team of creative powerhouses and bold thinkers who bring out the best in each other and work together to build something iconic.

Growth here isn’t a side benefit it’s part of the journey. As our business continues to evolve globally, you’ll find plenty of opportunities to stretch your skills, push your boundaries, and shape the future of beauty with us.

INTERESTED?

We can't wait to hear from you!