About Us

Gisou is born out of a passion for bees and haircare, based on a six-generation beekeeping heritage, our products are inspired by and made with the finest, sustainably sourced ingredients from our very own Mirsalehi Bee Garden.

At Gisou we are on a mission to share our HONEY GLOW. As a rapidly growing scale-up, we're dedicated to crafting iconic beauty products, and building a world-class team to drive our vision and brand forward. We are talent obsessed and deeply believe that the raw skills of our people, and their collective brilliance is what makes us truly extraordinary!

Our team is the heart of our business, without an incredible team we would not be where we are today and where we dream to go tomorrow. Being a part of Gisou is for those who are passionate, ambitious, hard working, agile and approachable. Join us on this epic journey!

About The Role

As a Supply Chain Specialist at Gisou, you’ll be the link between our commercial teams and our warehouse partners, making sure every launch, campaign and activation across our channels lands on time, in full and on budget. You’ll be the go-to supply chain partner for our Sales, Commercial, Digital and Communications teams, keep day-to-day operations running smoothly with our 3PL partners and build the processes and reporting that help us scale.

What You'll Do

Warehousing & 3PL operations

• Be the day-to-day operational contact for our 3PL partners, keeping order flow, SLAs and inventory accuracy on track and handling escalations as they come up.
• Monitor warehouse KPIs, flag issues early and prepare performance input for Monthly and Quarterly Business Reviews with our 3PLs, following up on agreed actions.
• Partner with Customer Experience to resolve fulfilment issues and reduce repeat problems for our customers.
• Support projects such as warehouse transitions and onboarding new partners.

Launches, campaigns & activations

• Act as the supply chain point of contact for our commercial teams, translating launch and campaign plans (GWPs, bundles, seasonal moments, retailer and digital activations) into clear warehouse and stock requirements.
• Get warehouses ready for launches and activations – volumes, capacity, set-up and go-live readiness – and coordinate across network when campaigns span regions.
• Brief and follow up on reworks and re-kitting, making sure they are delivered on time, to spec and within budget.
• Get involved early in campaign planning, flagging supply chain risks and trade-offs before they become issues.
• Manage mailers and communications projects from a supply chain point of view – components, kitting, timelines, distribution and cost – as the supply chain lead for our Communications/PR team.

Inventory & reporting

• Oversee inventory across our facilities, including stock reconciliation, order reservations and stock allocation, so channel commitments are protected and stock is never oversold.
• Work with Production and Supply Planning to make sure inventory is in the right place for demand and upcoming launches.
• Build and improve reporting on stock availability, fulfilment performance, backlog and launch readiness, turning data into clear recommendations for the business.

Continuous improvement

• Identify and lead improvement initiatives across our operations – process design, automation, packaging and cost optimization.
• Build business cases, track the impact of the changes you deliver and embed new ways of working so improvements stick.
• Use digital tools and systems (ERP, WMS, BI and automation tools) to reduce manual work and make our processes more scalable.

We Are Looking For

• We are seeking someone who brings:
• 2+ years’ experience in supply chain, logistics or e-commerce operations, ideally within a fast-growing, multi-channel beauty or consumer goods brand.
• Experience working day to day with 3PL or fulfilment partners, managing operational performance, SLAs and escalations.
• Hands-on experience with B2B order operations and/or e-commerce launches, campaigns or promotional activity (GWPs, bundles, kitting).
• Strong analytical skills: advanced Excel or Google Sheets, and experience building reports or dashboards
• A continuous improvement mindset, with examples of improvement projects you have led from idea to implementation.
• The confidence to manage stakeholders at all levels, internally and externally, and to challenge with data when needed.
• Strong project management skills and the flexibility to switch between channels and priorities, with a sharp eye for detail.
• Experience with ERP, WMS or order management systems (e.g. NetSuite), and a curiosity for automation and new digital tools.

What We Offer

• 1 day of remote working per week.
• Subsidised fresh daily lunch via our partner Feedr, plus drinks and snacks provided in the office.
• Regular team activities and drinks.
• Contribution towards ClassPass membership.
• Mental health support via OpenUp.
• Ability to lease a bike with a small employer contribution.
• Every year, you’ll receive a personal employee gift card.

At Gisou, you’ll be part of an ambitious, fast-growing beauty company with an international, dynamic, and collaborative atmosphere. You’ll join a team of creative powerhouses and bold thinkers who bring out the best in each other and work together to build something iconic.

Growth here isn’t a side benefit it’s part of the journey. As our business continues to evolve globally, you’ll find plenty of opportunities to stretch your skills, push your boundaries, and shape the future of beauty with us.

INTERESTED?

We can't wait to hear from you!