E-Commerce Executive

On-siteBirkenhead, UKFull-time£28K - £32KPosted 8 hours ago

About the role

Founded in 2015, Oh Polly is a fast-growing, social first fashion brand that creates trend driven, high quality premium products. With a focus on innovation, global responsibility, and ethics. We’ve built a combined social following of over 10 million across our brands, including Bo+Tee; our activewear line. Operating across multiple global offices, we are a dynamic team offering ambitious individuals the chance to thrive, grow, and take their careers to the next level.

The Role

We are looking for a highly organised, commercially aware and detail-focused Ecommerce Executive to support the day-to-day trading and optimisation of the Oh Polly and Bo+Tee websites globally.

This role will play a key part in executing the online trading strategy, supporting campaign launches, optimising onsite customer journeys and ensuring best-in-class ecommerce operations across both brands.

The ideal candidate is analytical, proactive and passionate about e-commerce, fashion and customer experience, with a strong understanding of digital retail and online trading performance.

Key Responsibilities

E-Commerce Trading & Site Management

  • Support the day-to-day trading of the Oh Polly and Bo+Tee websites across multiple territories.

  • Build, schedule and quality check homepage updates, landing pages, category merchandising and campaign launches.

  • Ensure all products, collections, pricing and promotional activity are correctly set up and merchandised.

  • Monitor site performance and customer journeys to identify opportunities for optimisation and conversion improvements.

  • Conduct regular site audits to ensure a seamless customer experience across desktop and mobile.

  • Manage onsite search, navigation and merchandising to maximise product visibility and sales performance.

Campaign & Launch Execution

  • Support the execution of key brand campaigns, product drops and promotional events.

  • Coordinate launch schedules with Buying, Creative, Marketing and CRM teams.

  • Ensure all assets, copy and links are accurate and delivered on time.

  • Assist with A/B testing and optimisation initiatives.

Reporting & Analysis

  • Monitor daily trading performance, KPIs and website analytics.

  • Produce regular ecommerce performance reports with actionable insights.

  • Analyse customer behaviour, product performance and conversion metrics.

  • Identify opportunities to improve revenue, conversion, AOV and customer experience.

Cross Functional Collaboration

  • Support the day-to-day trading of the Oh Polly and Bo+Tee websites across multiple territories.

  • Build, schedule and quality check homepage updates, landing pages, category merchandising and campaign launches.

  • Ensure all products, collections, pricing and promotional activity are correctly set up and merchandised.

  • Monitor site performance and customer journeys to identify opportunities for optimisation and conversion improvements.

  • Conduct regular site audits to ensure a seamless customer experience across desktop and mobile.

  • Manage onsite search, navigation and merchandising to maximise product visibility and sales performance.

E-Commerce Operations

  • Assist with troubleshooting website issues and escalating bugs where required.

  • Support product upload processes and catalogue management.

  • Ensure all onsite content is aligned with brand guidelines and commercial objectives.

  • Maintain high standards of accuracy across all ecommerce activity.

Skills & Requirements

  • Previous experience in an Ecommerce Executive, Ecommerce Assistant or Digital Trading role.

  • Experience working within fashion, retail or a fast-paced ecommerce business preferred.

  • Strong commercial awareness and analytical mindset.

  • Excellent organisational skills and attention to detail.

  • Confident using ecommerce platforms, CMS systems and analytics tools.

  • Strong communication and stakeholder management skills.

  • Ability to manage multiple projects and deadlines simultaneously.

  • Proactive, adaptable and solutions-focused approach.

  • Passion for fashion, ecommerce and digital customer experience.

  • Experience using Shopify platform

  • Knowledge of Search, Merchandising and Recommendation tools.

  • Understanding of onsite merchandising and CRO principles.

  • Experience working across international ecommerce markets.

What's on offer?

  • Salary: £28,000-£32,000

  • 50% discount on all Oh Polly and Bo+Tee products

  • An extra day off for your birthday

  • Corporate gym membership (subject to tax)

  • Learning and development opportunities

  • Company pension

  • Company social events

Oh Polly logo
Oh Polly
Actively hiring3 open roles

Founded in 2014, Oh Polly creates high-quality, innovative designs that are trend-driven, meeting our customers’ needs in an ever-evolving market without compromising on our global responsibility and ethical values. Our business model is social first, centred around our industry-leading Instagram and Facebook accounts. 2020 saw the launch of Bo+Tee, Oh Polly’s much-loved gym and activewear brand, followed by the launch of Neena Swim in 2021, focusing solely on stylish swimwear. Fast forward to 2022 and we now have a combined following of over 5 million across the brands, selling products in almost every single country around the world.

SectorFashion & Apparel
HeadquartersGlasgow, UK
Employees344
Founded2016
2.3184 reviews28% recommend
View full company profile
Never miss a Oh Polly roleNew roles land in your inbox the day they go live.