Vice President of Operations
About the role
About Brew
Brew Watch Co. is an independent watch brand founded in New York in 2015. We design retro-inspired chronographs and timing watches, built to be attainable luxury. Every watch is designed in-house and made with manufacturing partners in Japan and Hong Kong. We sell worldwide, direct to customers and through a few retail partners. We’re a small team with big plans: we’re scaling without losing what makes Brew a community driven brand.
The role
Your job is to run everything behind the brand so our founder can focus on design, brand, and partnerships. You’ll build the systems, lead the team, and make decisions without waiting for permission.
What you’ll own
- Supply chain and production: purchase orders, production timelines, landed costs, and quality standards with our manufacturing partners.
- Inventory and forecasting: demand planning across 30+ watch and accessory SKUs, reorder points, and launch quantities. The goal is no stockouts on core models and no dead stock.
- Fulfillment, QC, and service: our in-house fulfillment and quality control in Hoboken, plus warranty, repairs, and returns as volume grows.
- Customer support: performance and response standards for our overseas support team.
- Finance operations: budgets, vendor spend, and payables, working with our bookkeeper and CPA, plus a monthly operations report.
- Wholesale and events: retail partner orders, trade show inventory, and logistics.
- Systems and automation: Shopify, QuickBooks, and AI tools. You’ll automate a task or fix the process before you hire for it.
- People: leading the in-office and overseas operations team, including hiring, scheduling, and performance.
What you bring
- 8+ years in operations at a DTC or consumer products brand, including at least 3 years leading a team.
- Direct experience managing overseas manufacturing partners.
- Strong forecasting and inventory planning skills. You’re fluent in spreadsheets and Shopify.
- You bring recommendations, not questions. You make the call and own the outcome.
- You’ve built systems at a small company that kept running after you stepped away
- Bonus: experience with watches, jewelry, or premium accessories; small-batch product launches; international shipping and duties; or hands-on use of AI tools
At Brew we believe in the daily ritual of taking coffee breaks, and we look forward to that time of peace when we can unwind and relax ourselves from the rush of every day life. There are so many individuals worldwide that enjoy their coffee breaks - it's the perfect moment to meet friends, go on casual dates, and enjoy some personal time. Our brand philosophy is simple: the break is less about the consumption of coffee and more about savoring - savoring that very moment in time. The Brew watch collection is designed to celebrate and capture our enjoyable coffee experiences. We've drawn inspiration from industrial espresso machines, which feature a special blend of warm contrasting colors and a variety of brushing effects. This combination of colors and textures help to emphasize every component that is used to create this beautiful timepiece. Similar to an espresso machine, they express their own industrial nature with unique vented aesthetics seen on the sides, caseback, and crown. We were able to collectively take our passions and design process' and immerse it all within the Brew collection. Ultimately, we want others to feel more connected with the daily ritual they enjoy. It's our mission to share our story, and also to allow you to personally relate to the unique piece and remind you of the importance of time.
