Company Description SmartSource Electronics is Canada’s leading destination for refurbished phones, tablets, laptops, and gaming consoles, all thoroughly tested and graded for quality. The company focuses on extending the life of existing devices, offering sustainable technology options that keep products in use and out of landfills. SmartSource provides cost-effective alternatives to new devices, making high-quality tech more accessible. Team members contribute to an environmentally conscious mission while helping customers buy and sell smart, sustainable electronics.

Role Description This is a full-time, on-site User Experience Designer role based in Mississauga, ON. The User Experience Designer will translate business and user needs into intuitive, engaging digital experiences across SmartSource’s web and mobile platforms. Day-to-day responsibilities include conducting user research, developing user flows and wireframes, creating interactive prototypes, and collaborating with product managers, developers, and marketing teams. The role involves applying design thinking to solve complex usability problems, refining visual design elements, and ensuring a consistent, user-centered design language. The User Experience Designer will also gather feedback through usability testing and analytics to iteratively improve the customer journey.

Qualifications

• Ability to apply Design Thinking and User Experience (UX) principles to create user-centered solutions.
• Strong User Research skills, including interviews, surveys, and usability testing.
• Proficiency in Visual Design and Prototyping using modern design tools (e.g., Figma, Sketch, Adobe XD).
• Experience designing responsive interfaces for web and mobile platforms.
• Solid understanding of interaction design, information architecture, and accessibility best practices.
• Effective collaboration and communication skills for working with cross-functional teams.
• Relevant post-secondary education in Design, Human-Computer Interaction, or a related field, or equivalent practical experience.
• Portfolio demonstrating end-to-end UX process and shipped digital products, ideally in e-commerce or consumer-facing experiences.