IF YOU LOVE WORKING WITH PEOPLE & FASHION, WE ARE THE PLACE FOR YOU!

• Working in resale means that every day is different. We receive amazing mens & women's clothing & accessories from people from all walks of life.
• It's always busy, there is always lots to do, and, tons of great clients and shoppers to meet.
• You may also have the opportunity to work at the store's photo booth taking pictures for online plus do social posts
• Growth opportunities to become a floor lead/keyholder, train to be a buyer/manager.
• Be part of something important - we keep fashion out of landfills and work hard to make our community financial returns when they clear out their closets.

What we offer

• Competitive wages depending of experience
• On demand pay
• RRSP matching Program (Full Time Employees)
• Extended Benefits (Full Time Employees)
• Ongoing fashion education
• Ongoing professional development
• Work with teams that enjoy and support each other
• 50% Consignment split

If you

• Have a warm, friendly demeanor and you enjoy relationship-building… and sales!
• Natural talent for styling and a love for luxury brands
• Understand the importance of customer satisfaction
• Are flexible, reliable, and are able to work within retail store hours (including at least one weekend day)
• Perficient Computer knowledge (preferably POS systems)
• Able to multitask
• Strive to build lasting customer relationships
• Are physically able to stand for long periods of time with some lifting involved

What you'll do

• Drives sales through the engagement of customers, suggestive selling, and sharing product knowledge
• Process POS (point of sale) purchases
• Handle returns of merchandise
• Assists with inventory, including receiving and stocking merchandise.
• Keep clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
• "Go the extra mile" to drive sales
• Committed to loss prevention through exceptional service
• Remain knowledgeable on products offered and discuss available options

Qualifications

• Experience in the fashion industry
• Strong understanding of sales principles and customer service practices
• Previous experience: customer service, retail, fashion, communication
• Hands-on experience with POS transactions
• Solid communication and interpersonal skills
• A friendly and energetic personality
• Availability to work flexible shifts

Who we are

Turnabout is a Family owned and operated business since 1978, we are the industry leader in quality resale. With eight locations across Vancouver, South Surrey, and Victoria, we provide a thoughtful curated shopping experience that celebrates style, quality, and sustainability. Join our team and be part of a forward-thinking company that values both people and the planet.

Job Types: Full-time, Part-time, Permanent

Shift

• 8 hour shift

Work days

• Weekends as needed

Experience

• sales: 1 year (required)
• Customer service: 1 year (required)