Retail Operations

On-siteShenzhen, ChinaFull-timePosted 1 month ago

About the role

Location & Remote: Candidates based in Hong Kong are welcome to apply.

Key Responsibilities:

1. Strategic Goal Implementation

  • Annual Target Management: Responsible for setting and deconstructing annual sales targets for the direct-retail module; lead the development of sales strategies, profit assessments, and labor efficiency optimization plans.
  • Model Design: Design differentiated store operating models based on brand positioning.

2. Fine-grained Store Operations

  • Daily Management: Oversee daily operations of existing stores. Skilled in identifying consumer pain points within specific shopping scenarios and designing high-conversion visual merchandising and promotional mixes.
  • O2O Integration: Effectively convert online traffic into offline store assets and customer loyalty.
  • Seasonal Marketing: Develop marketing schemes for peak seasons (e.g., festival-limited sets, duty-free policy scripts) based on store-specific consumer behavior to improve conversion rates.

3. Traffic Growth & User Operations

  • Drive store footfall growth and implement CRM/user retention strategies to enhance customer lifetime value.

4. New Store Expansion & Synergy

  • Standardization: Assist in the preparation for new standard store openings and the output of standardized Operating SOPs to ensure consistency in brand image and service quality.
  • Cross-store Synergy: Optimize cross-store coordination mechanisms (e.g., inventory transfers, membership benefit integration) to maximize the "cluster effect" of regional stores.

Requirements:

  1. Education & Experience: Bachelor’s degree or above; 5+ years of experience in direct-retail operations, including at least 3 years in multi-store management.
  2. Industry Preference: Prior experience with renowned footwear or apparel brands (e.g., global fashion/lifestyle labels) is highly preferred.
  3. Proven Track Record: Demonstrated success in "1-to-N" standardized business replication; strong ability to drive performance and communicate brand values effectively.
  4. Data Proficiency: Expert in retail data analysis—specifically Labor Efficiency, Sales per Square Meter, ATV, and UPT.
  5. Tools: Proficiency in ERP, CRM, and BI tools is highly preferred.
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VIVAIA
Actively hiring6 open roles
SectorFootwear
HeadquartersNew York City, NY
Employees130
Founded2020
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