Carepod is a premium humidifier brand originally designed in Korea, known for our stainless steel water tanks, filter-free system, and elevated design. We operate across the U.S., Canada, and Australia, with strong seasonal performance in Q4 and continued growth year over year.

As we enter our next stage of growth, we are looking for a results-driven Project Manager to help streamline operations, improve internal processes, and implement scalable solutions across our teams.

Role Overview

We are looking for a highly organized and proactive Project Manager who can turn operational challenges into practical, measurable improvements.

This role will focus primarily on process optimization, workflow automation, and cross-functional project execution, working closely with our AI & Automation Specialists and department leaders.

You will own projects from planning through imple mentation, ensuring solutions are delivered on time, adopted by teams, and generate meaningful improvements in efficiency.

Reporting to the Senior Project Manager, you will also support larger business initiatives, product launches, and cross-departmental projects as needed.

Key Responsibilities

⚙️ Process Improvement & Optimization

• Identify operational inefficiencies, workflow bottlenecks, and opportunities for improvement across departments.
• Map existing processes and develop more efficient, scalable workflows.
• Lead process improvement initiatives from planning through implementation.
• Define project objectives, timelines, deliverables, and measurable success metrics.
• Evaluate results and continuously identify opportunities to improve operational performance.

🤖 Automation & Systems Implementation

• Partner with AI & Automation Specialists to identify and prioritize automation opportunities.
• Translate business needs into clear project requirements and implementation plans.
• Coordinate automation development, testing, and rollout across teams.
• Ensure new systems and workflows are properly implemented, documented, and adopted.
• Track automation outcomes, including time savings, error reduction, and operational efficiency.

📊 Project Management & Execution

• Manage multiple projects simultaneously, ensuring clear ownership, priorities, and deadlines.
• Coordinate stakeholders across Marketing, Operations, Customer Support, HR, and other departments.
• Monitor project progress, identify risks, and proactively resolve roadblocks.
• Maintain project plans, timelines, and status updates using project management tools.
• Support the Senior Project Manager on strategic initiatives, launches, and cross-functional projects.

📝 SOPs & Change Management

• Develop and maintain clear, practical Standard Operating Procedures (SOPs).
• Work with department owners to standardize processes and improve consistency.
• Coordinate training and communication when introducing new workflows or systems.
• Ensure teams successfully adopt process improvements and automation solutions.

Required Skills & Experience

• 3–5+ years of experience in project management, operations, process improvement, or systems implementation.
• Proven experience managing cross-functional projects from planning through execution.
• Strong understanding of workflow optimization, process mapping, and operational efficiency.
• Familiarity with automation tools such as n8n, Make, Zapier, or similar platforms.
• Proficiency with project management tools such as Asana, Monday.com, ClickUp, or Notion.
• Experience developing SOPs, gathering requirements, and coordinating system implementations.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal English communication skills.
• Ability to work independently, manage competing priorities, and collaborate with remote teams.

What Makes You Exceptional

• You see inefficiencies and immediately start thinking about better ways to work.
• You understand that successful projects require execution, not just planning.
• You can translate complex operational challenges into clear, actionable solutions.
• You are comfortable working with technical teams without needing to be a developer.
• You proactively identify risks, communicate progress, and keep projects moving.
• You measure success by actual business improvements, not just completed tasks.

Why This Role Matters

As Carepod grows, operational efficiency becomes increasingly important.

This role will help us scale smarter by reducing manual work, improving collaboration, and implementing processes that support sustainable growth.

You will play a key role in transforming how our teams operate, ensuring that improvements translate into measurable results across the business.