Official Website Membership Operations Lead

On-siteShenzhen, ChinaFull-timePosted 2 days ago

About the role

Power a New World

OUR VISION

The world is at the intersection of major paradigm shifts toward renewable energy, electrification, and new energy. ‘Power a New World’ is a call to the future amid these changes.

EcoFlow believes in an aspirational, eco-friendly, and technologically driven future that every individual can own. EcoFlow’s meaningfully innovative power solutions are designed to bring a positive impact on individuals, families and society at large.

OUR MISSION

To lead as a reliable and trusted energy companion for families and individuals around the world.

We aim to empower our users with meaningful innovation, helping people across the world to live, dream, and explore without limits.

How It All Started

In 2017, a multidisciplinary team of engineers, with vast experience and expertise in the battery industry, formed EcoFlow. United in the belief that access to power is a fundamental human right, the group began developing solutions to relieve global populations from power insecurity. Today, as an eco-friendly energy solutions company, EcoFlow leads the way with industry- defining portable power stations, solar technology, the world’s first portable home battery with an expandable ecosystem and various smart devices.

Who are we?

We are a young, aspirational and diversified team with a global vision. We aim to empower EFers at the outset, to empower our users through our innovative products and services, and to eventually empower the whole ecosystem and the world. Embracing these ideals, we believe the possibilities of the future are endless as we move, promote, and evolve. We will work with a devoted, open, passionate, and brave mindset to create innovative and reliable products and services driven by clean energy. We do this in an effort to transcend limitations and explore the infinite possibilities in life for millions of families across the world, which will ultimately facilitate the fulfillment of our ecological responsibilities and commitment to the world’s sustainability. Each and every EFer's skills can be honed to perfection in the ocean of diversified opportunities and challenges in this process.

We welcome and appreciate all EFers who are ambitious, pragmatic, and bold to deliver our goals as a team. Together, Let's Power a New World!

Your Challenges

  • Design and establish membership programs, points-based reward systems, and subscription mechanisms to enhance user engagement and retention.
  • Collaborate with BI Product Managers to develop user profiles and segmentation models, enabling data-driven user management and personalized engagement strategies.
  • Establish user outreach and engagement rules, and develop tailored incentive programs and content strategies for different user segments.
  • Plan and execute membership campaigns, content initiatives, and community engagement activities. Build a brand-owned content ecosystem through user-generated content (UGC), product reviews, user stories, contests, and other initiatives to foster community growth and encourage organic sharing and advocacy.

Your profile includes

  • Bachelor's degree or above; proficiency in English and Chinese as working languages.
  • Proven experience in managing membership programs and planning engagement campaigns in overseas markets.
  • Strong understanding of data analytics, user profiling, and segmentation strategies.
  • Hands-on experience with membership management systems, points-based loyalty programs, or marketing automation tools.
  • Strong strategic thinking, excellent cross-functional communication skills, and the ability to collaborate effectively across teams.
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EcoFlow
Actively hiring26 open roles

EcoFlow is a leading eco-friendly energy solutions company with the vision to power a new world. Since its founding in 2017, EcoFlow aims to become a reliable and trusted energy companion for individuals and families across the world, providing accessible and renewable power solutions at home, outdoors, and in mobile spaces. Today, with operational headquarters located in the USA, Germany, and Japan, EcoFlow has empowered more than 2.5 million users in over 100 markets worldwide.

SectorElectronics & Tech
HeadquartersSeattle, WA
Employees680
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