Marlow Retail AssistantMarlow, United Kingdom (On-site) ∙ Full-time

Marlow Retail Assistant

On-siteMarlow, United KingdomFull-timePosted 12 hours ago

About the role

Join our Marlow Team!

Nestled in the heart of the stylish riverside town, our Marlow store blends heritage charm with modern elegance. If you are passionate about premium fashion and outstanding customer service, we are looking for you to join our dynamic team, providing the customer experience we are known for.

Key responsibilities include

  • Create a warm welcome - Greet every customer with a warm, friendly welcome and guide them through a fantastic in-store experience.
  • Keep your store looking sharp - Clean, presentable, and ready for business at all times.
  • Keep our behind-the-scenes running smoothly - Maintain a clutter-free stockroom so everything runs smoothly behind the scenes.
  • Be a product expert - Share up-to-date information and help customers find exactly what they need.
  • Keep social media buzzing! - working with the head office marketing team in posting, engaging and maintaining our online presence.

Personal skills required

  • 18+ with a passion for luxury retail - A strong work ethic and a genuine enthusiasm for the industry.
  • Dedicated and dependable - Fully committed to your responsibilities and role.
  • Organised and hands-on - Able to manage tasks efficiently and stay proactive.
  • Thrives in a fast-paced environment - Especially during busy festive periods and new in store launches.
  • Eager to learn - Motivated to build solid product and brand knowledge.
  • Customer service driven - Naturally delivers exceptional luxury service to every visitor, regardless of background.
  • Relationship builder - Skilled at creating meaningful connections with customers.

Further Information

  • Full and Part-time hours available
  • Competitive Hourly Rate!
  • Competitive personal discount rate
  • Fairfax and Favor products allocated as uniform
  • Immediate start dates available!
  • Generous staff discount on both main stock and seconds.
  • Staff events throughout the year.
  • Employee Assistance Programme (EAP) - with exceptional health and wellbeing resources and no cost to the employee.
  • Hours: between Monday to Sunday; 09:15 - 17:15 on a rota basis.

If you are interested, please send your CV and covering email/letter letting us know why you would like to join our team and your current employment status to: [email protected]

Fairfax & Favor was established by childhood friends in 2013 and we've been trying to redefine the term quintessential ever since. We pride ourselves on craftsmanship, innovation, commitment and our ability to create timeless investments that will make you smile today, tomorrow and years from now. But the secret to Fairfax & Favor is adventure. Like all great stories, our journey to becoming a luxury lifestyle brand has been epic. It had to be. We've taken chances with our fingers crossed and thrown the dice when there was nothing else we could do. We are a brand built on friendships and very British-qualities; going from rural Norfolk to the mountains of Spain in search of premium quality and the finest details possible.

SectorFootwear
HeadquartersNorfolk, UK
Employees123
Founded2013
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