Pay: $25.00 - $30.00 per hour

Job description

We offer hourly pay + commission based on performance

(Do not apply if you don't have experience operating product selling livestream) We are looking for a dynamic and detail-oriented Live Stream Operations Manager to oversee the day-to-day execution and growth of our live commerce channels. You will ensure high-quality, engaging broadcasts across TikTok Shop, WhatNot, Instagram Live, and YouTube, while driving operational efficiency, performance metrics, and strategic scaling of livestream sales.

• Plan, schedule, and coordinate livestreams—ensuring all hosts, products, and campaigns are aligned with goals and timelines.
• Manage technical operations, including OBS, TikTok Live Studio, cameras, lighting, and audio equipment setup and troubleshooting.
• Maintain inventory readiness for featured products; coordinate pre- and post-show logistics with warehouse and fulfillment teams.
• Monitor real-time metrics during live streams (viewership, engagement, conversion); optimize tactics such as CTAs, bundles, and limited-time offers.
• Conduct post-stream reviews; compile detailed performance reports and use insights to refine future episodes.
• Work closely with hosts, marketing, and product teams to align content strategy, promotions, and brand messaging.
• Train and oversee livestream host, help them make talking points and script and coach them on how to sell product and react in front of camera
• Implement process improvements—checklists, run sheets, backup plans—to minimize downtime and technical errors.
• Stay updated on livestream commerce trends, platform features, and compliance standards relevant to nutrition claims.

Requirements

• 1+ years of hands-on experience in TikTok LIVE, TikTok Shop, or livestream commerce, preferably selling physical consumer products.
• Experience with TikTok Live Studio, OBS, or similar livestream tools, including basic setup and troubleshooting.
• Strong organizational skills with the ability to manage livestream schedules, hosts, products, and go-live checklists.
• Excellent communication and collaboration skills, with the ability to support and coordinate livestream hosts.
• Data-driven mindset with experience analyzing livestream performance and sales metrics to improve results.

Nice-to-Have

• Experience with supplements, wellness, beauty, or other consumer products.
• Experience with TikTok Shop Flash Sales, giveaways, or promotional campaigns.
• Experience with Whatnot or other livestream commerce platforms.

Benefits

• 401(k) matching
• Flexible schedule
• Health insurance
• Paid time off
• Paid Sick Leave

Experience

• TikTok Livestream Operation: 1 year (Preferred)

Language

• Mandarin (Preferred)

Ability to Commute

• Chino, CA 91710 (Required)

Work Location: In person