ABOUT US

At Gisou we are on a mission to make the world GLOW! As a rapidly growing scale-up, we're dedicated to crafting iconic beauty products and activations, and building a world-class team to drive our vision and brand forward. We are talent obsessed and deeply believe that the raw skills of our people, and their collective brilliance is what makes us truly extraordinary!

As a Quality Lead at Gisou you will be responsible for the continuous improvement, standardization, and professionalization of our quality systems and processes. This is a senior role reporting into the VP of Supply Chain and will sit on the Supply Chain Leadership Team.

This includes, but is not limited to:

• Developing and implementing a comprehensive quality assurance strategy for the supply chain, ensuring adherence to industry standards and regulatory requirements.
• Collaborating with cross-functional teams to establish and maintain quality standards throughout the entire supply chain lifecycle.
• Designing and overseeing the implementation of robust quality control processes,

including the development of key performance indicators (KPIs) to measure and

improve overall quality.

• Driving continuous improvement initiatives by analyzing data, identifying trends, and implementing corrective and preventive actions to enhance overall supply chain efficiency and reliability.

• Developing and implementing robust quality qualification processes for new suppliers, manufacturers, materials, and packaging, ensuring these standards are sustainable, scalable, and consistently applied across the company.

• Establishing and maintaining relationships with suppliers, ensuring they meet quality standards and promoting a culture of quality within the supply chain network - via building the right tracking and documentation routines, and ongoing auditing processes.
• Collaborating with the product development team to integrate quality requirements into new product launches and design changes, through rigorous qualification processes for new formulations, materials and packaging.
• Conducting risk assessments to identify potential quality issues and develop mitigation strategies to minimize supply chain disruptions.
• Undertaking quality audits for current and new supplier.
• Working with customer experience team to review consumer and customer complaints and create action plans to mitigate issues.

WE ARE LOOKING FOR

• Extensive experience in a leadership role within quality assurance, this will be within Beauty or personal care supply chain environments.
• Strong understanding of quality management systems, industry standards, and regulatory requirements.
• Excellent analytical and problem-solving skills with a keen attention to detail. Effective communication and interpersonal skills to collaborate with internal teams and external suppliers.
• Demonstrated ability to lead and show impact in a fast moving high growth environment
• Project management experience, including the ability to prioritize and manage multiple initiatives simultaneously.

• Strong stakeholder management skills, including the ability to work directly with suppliers on the production floor to identify and resolve issues, drive quality standards, and build effective operational relationships

WHAT WE OFFER

• 1 day of remote working per week.

• Subsidised fresh daily lunch via our partner Feedr, plus drinks and snacks provided in the office.

• Regular team activities and drinks.

• Contribution towards ClassPass membership.

• Mental health support via OpenUp.

• Ability to lease a bike with a small employer contribution.

• Every year, you’ll receive a personal employee gift card.

At Gisou, you’ll be part of an ambitious, fast-growing beauty company with an international, dynamic, and collaborative atmosphere. You’ll join a team of creative powerhouses and bold thinkers who bring out the best in each other and work together to build something iconic.

Growth here isn’t a side benefit it’s part of the journey. As our business continues to evolve globally, you’ll find plenty of opportunities to stretch your skills, push your boundaries, and shape the future of beauty with us.

INTERESTED?

We can't wait to hear from you.