Location: Remote

Travel: 10%

Who We Are

At Framebridge, we are disrupting the custom framing market by replacing a cumbersome experience with a delightful one. Our mission is to make framing so delightful, customers are inspired to frame everything they love—big, little and in between. We've framed over three million pieces and counting. We are building a beloved brand, and to be successful, we have to build a great team across a number of disciplines – ecommerce, retail, design, and manufacturing.

We are a consumer business operating online and in our growing fleet of retail stores. We operate multiple manufacturing studios that allow us to deliver a high-quality custom product at an affordable price with a quick turnaround. We exist, grow, and ultimately own the market by delighting customers who trust and value us.

The Role

We're seeking a Head of Business Intelligence who will build and lead Framebridge's internal BI function — serving as the connective tissue between data and decision-making across the business. This is a builder role: you'll stand up a business partner model that serves Retail, Operations/Manufacturing, People, and Finance, and you'll play a central role in how we plan and execute our store and Art Studio expansion footprint. This role reports to the CEO.

As a Framebridge Team Member, You Will

Show Pride

We stand behind our work, we sweat the details, and we strive for continuous improvement every day. We're proud to frame the things you love, and show pride in our product and craftsmanship.

Adapt & Act

We are creative and solution-oriented, flexible, and proactive. We adapt and act quickly, embracing an environment of constant change.

Embrace Challenges

We embrace challenges with creative solutions and we know that collaboration is the only way to succeed. We set big goals and keep raising the bar together.

Secure the Baton

We take personal responsibility for delivering successful outcomes, not just completing tasks. We ensure every handoff is clear, complete, and sets the next teammates up to succeed.

Make It Special

We search everyday for opportunities to make our product and experience special. When you are building a business where every piece is priceless, making it special is core.

Build to Last

We are building a product and a business that are built to last. We work every day to build lasting relationships within our team and with our customers.

At Framebridge, our people are the heart of everything we build. We foster an inclusive, equitable, and collaborative environment where remarkable individuals take pride in their craft, elevate the customer experience, and are empowered to do the best work of their careers.

As Head of BI, You Will

• Build, lead and develop a high-performing team of BI team structured as embedded business partners across Retail, Operations, People, and Finance — establishing clear scope, norms, and service models for each partnership.
• Own the data infrastructure and reporting architecture for the company — partnering with Engineering and FP&A to define the BI stack, establish a single source of truth, and enforce data governance standards.
• Lead expansion footprint analysis in partnership with Operations and Growth leadership — building repeatable frameworks for site selection, market sizing, and capacity planning tied to Framebridge's 2031 growth targets.
• Drive the function from descriptive reporting toward predictive and prescriptive analytics, delivering intelligence that gets ahead of the business — not behind it.
• Present findings and recommendations to ELT and board-level audiences with clarity and confidence. Translate complex data into clear, actionable insights for each business unit; be in the room with leadership making decisions, not behind a dashboard queue.

Who You Are

• 10 years of progressive experience in analytics, business intelligence, or data strategy, with at least 3 years in a people leadership role.
• You've built BI functions or business partner models before, you know what good looks like and you've done the hard work to get there from scratch.
• Strong fluency in retail, operations, or supply chain analytics; multi-unit retail experience is a meaningful plus.
• Expert in BI tools (Looker, Tableau, Power BI, or equivalent) and modern data platforms (Snowflake, BigQuery, dbt, etc.); comfortable reviewing an analyst's SQL and presenting a market expansion model in the same day.
• A strong communicator who makes data land with non-technical audiences. You simplify without losing accuracy.
• Energized by a scaling business you bring structure without bureaucracy and build systems that outlast you.

Benefits & Perks

• Full medical, dental, and vision benefits
• Generous retirement program — 401(k) and employer-funded pension plan
• Parental leave and return program
• Flexible Time Off and paid holidays
• Framebridge employee Free Frame codes and discounts
• Short-term disability and Life/AD&D Insurance
• Employee Assistance Program (EAP)
• Ongoing learning and development opportunities
• Commuter benefits
• Pet insurance
• And more!

Salary Information

The base range is $225,000 – $250,000, plus potential performance bonuses. Final compensation depends on experience, qualifications, and location.

Framebridge, in good faith, believes that the posted salary range is accurate for this role at the time of posting. Compensation may vary based on relevant experience, qualifications, and location. This range may be modified in the future.

California Applicants

Review your CCPA Privacy Rights (https://oag.ca.gov/privacy/ccpa). Framebridge uses AI to assist in reviews, but all hiring decisions are made by humans.

Equal Opportunity Employer

Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Employment decisions — including hiring, promotion, and advancement — are made without regard to race, color, national origin, age, religious beliefs, sex (including pregnancy), disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other characteristic protected by federal, state, or local law.

Please note that employment with Framebridge is at-will. Either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.