General Manager, Retail OperationsMelbourne, VIC, Australia (On-site) ∙ Full-time

General Manager, Retail Operations

On-siteMelbourne, VIC, AustraliaFull-timePosted 2 days ago

About the role

WHAT YOU'LL BE DOING

  • Develop and lead the group retail strategy, aligning business objectives with individual brand strategies, commercial priorities and growth ambitions.
  • Drive sales growth, profitability and financial performance across the portfolio, setting clear expectations and accountability for results.
  • Shape and optimise the store network, identifying opportunities across new stores, relocations, refurbishments, rationalisation and alternative retail concepts.
  • Lead Retail and Retail Operations, driving operational excellence, productivity, consistency and continuous improvement across the network.
  • Elevate the customer experience, ensuring each brand's store environment reflects its positioning and delivers a compelling, connected customer journey.
  • Lead and develop a high-performing leadership team, strengthening capability, succession and accountability across the organisation.
  • Partner with the COO, Brand Managing Directors and senior business leaders to influence strategic priorities and deliver sustainable business outcomes.

ABOUT YOU

You are an accomplished senior retail leader with a strong track record of leading large-scale, multi-brand and multi-site retail operations. Commercially astute and strategically minded, you understand how to balance the unique needs of individual brands while driving performance and consistency across a broader portfolio.

You will bring

  • Extensive Senior Retail Operations leadership experience within a large-scale, multi-brand retail environment, ideally across fashion apparel, footwear or lifestyle.
  • A proven track record of developing and delivering retail strategies that drive sales growth, profitability and business performance.
  • Strong commercial and financial acumen, with experience managing large P&Ls, budgets, capital investment and operating costs.
  • Experience shaping and optimising store networks, including new store development, relocations, refurbishments and rationalisation.
  • The ability to lead through senior leaders, building high-performing teams, developing capability and driving accountability.
  • Strong stakeholder management skills, with the ability to influence Brand Managing Directors, executive leaders and cross-functional teams.
  • A genuine passion for the customer experience, brand proposition and the evolving role of physical stores within an omnichannel retail environment.
  • You are a confident and collaborative leader who brings commercial focus, strategic perspective and the ability to turn opportunity into action.

JUST SOME PERKS WE OFFER

  • Pet-friendly workspace – Yes, your furry friend can join you at work!
  • Product allowance & Generous discounts – Up to 50% off top brands like Reebok, Superdry, and Elka Collective!
  • Exclusive LK Group discounts – Treat yourself to savings at Daniel's Donuts, Hommey, Snooze & more!
  • Access to sample sales – Exclusive to Brand Collective team members only.
  • Leave when it matters – Celebration Leave, Paid parental leave, Volunteer leave.
  • Novated leasing – Drive your dream car with ease.
  • Loyalty rewards – We celebrate your milestones with generous service awards!
  • Well-being matters – Corporate Discount on Health Cover, Free access to Mental Health Professionals through our Employee Assistance Program.

Since 1919, Champion has pioneered some of the most well-known innovations in athletic apparel, setting new standards for sport and lifestyle. We’ve reimagined, reinvented and reignited what it means to be a champion.

SectorFashion & Apparel
HeadquartersKew, Australia
Employees10
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