Facilities & Operations AssistantLondon, UK (On-site) ∙ Full-time

Facilities & Operations Assistant

On-siteLondon, UKFull-timePosted 3 days ago

About the role

Nobody’s Child is for the free thinkers, the dreamers, and the go-getters. Born in 2015, we’ve spent the last decade creating clothes that feel as good as they look for people that embrace individuality, live with purpose, and want to leave the world a little better than they found it. It’s been 10 years of creativity, growth, and bold ideas, and the values that guide us haven’t changed.

About You

We are looking for a highly organised, hands-on Operations Assistant to support the smooth day-to-day running of both our stores and head office. This is a varied role suited to someone who enjoys being at the heart of the business, solving problems, keeping things organised, and making sure colleagues have everything they need to do their best work.

From coordinating and supporting new store openings, store supplies and administration through to managing meeting rooms, maintaining office spaces, and supporting wider operational projects, you'll play a key role in ensuring our environments are welcoming, efficient, and well-equipped, whether it's in store and in HQ.

You'll be someone who enjoys variety, takes pride in keeping things running smoothly, and isn't afraid to roll up your sleeves and get stuck into a variety of tasks with an operational and administrational focus.

Key Responsibilities

Retail Operations Support

  • Support the Head of Retail with new store openings and set ups.
  • Liaise with suppliers and service providers regarding deliveries, orders, and queries.
  • Support store teams with administrative requests and day-to-day operational needs.
  • Maintain accurate records, invoices, and purchase documentation.
  • Organise Health & Safety training across stores, ensuring training and records remain up to date.
  • Coordinate and allocate all water deliveries for stores.
  • Assist with the coordination of maintenance requests and facilities issues across stores.
  • Support new store openings by coordinating orders, supplies, deliveries, and other operational requirements.
  • Assist with wider retail operational projects and business initiatives as required.
  • Provide general administrative operational support to the Head of Retail.
  • Identify opportunities to improve processes and efficiencies across the Retail function.

Head Office Operations Support

  • Maintain office supplies and stationery stock, placing orders as required.
  • Keep kitchen, breakout, and communal areas organised, stocked, and presentable throughout the day.
  • Liaise with front reception and the Property Manager regarding office requests, building matters and general queries
  • Coordinate refreshments and catering for meetings, events, and visitors.
  • Handle incoming deliveries, post, and courier arrangements.
  • Conduct regular checks of office facilities to ensure high standards are maintained.
  • Coordinate with cleaning, maintenance, and facilities providers when required.
  • Organise weekly office waste and sustainability recycling collections.
  • Report and follow up on health and safety, maintenance, or workplace issues.
  • Actively contribute to our company’s commitment to environmental and social responsibility by integrating sustainable practices into everyday work. This includes minimising waste, promoting responsible sourcing, supporting our circular economy initiatives, and encouraging customers and colleagues to make choices that align with our sustainability values. Every team member at NC plays a role in helping us reduce our environmental impact and create a positive legacy for our communities and the planet.

Skills & Experience

  • Previous experience in an administrative, office support, operations, facilities, or retail support role.
  • Strong organisational skills with excellent attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proactive and self-motivated with a problem-solving mindset.
  • Strong communication and relationship-building skills

If this sounds like your next opportunity, please apply and we will be in touch!

At Nobody’s Child, we are committed to creating an inclusive, diverse and equitable workplace. We aim to ensure that we are always recruiting, retaining and promoting a diverse mix of talent and encourage all to apply to join our journey!

NOBODY'S CHILD LIMITED is a retail company based out of United Kingdom.

SectorFashion & Apparel
HeadquartersLondon, US
View full company profile
Never miss a Nobody's Child roleNew roles land in your inbox the day they go live.