We are thrilled to announce that SIR. is seeking an experienced Ecommerce Specialist to support the day-to-day operation of our Australian and Global ecommerce stores.

The ideal candidate will have 4-5 years ecommerce experience, with premium fashion experience highly desirable. You will have a strong understanding of the ecommerce landscape, a commercial mindset, excellent attention to detail and a passion for delivering a premium online customer experience.

RESPONSIBILITIES

• Execute and coordinate day-to-day website updates across Australian and Global ecommerce stores, including new collection launches, website content and product drops
• Schedule and activate promotions and sales
• Ensure the website is consistently presented to a premium and on-brand standard.
• Support conversion rate optimisation initiatives in conjunction with the Head of Digital, including personalisation campaigns and A/B testing.
• Analyse website performance and identify opportunities to improve conversion, AOV and the overall customer experience.
• Optimise website content for SEO and GEO.
• Support the testing and rollout of new website features.
• Manage and optimise search merchandising strategies, including top search terms, synonyms and no-search-results.
• Review returns reasons and update product descriptions with relevant size and fit feedback and flag problem styles with the Head of Digital, Customer Care Merchandise team.
• Collaborate with the Brand team to coordinate ecommerce photoshoots and ensure imagery is delivered on schedule and to brand standards.
• Work collaboratively across teams to deliver against the trade and marketing calendar.

DESIRED SKILLS

• 4–5 years ecommerce experience, with premium or luxury fashion highly desirable.
• Strong experience with Shopify Plus.
• Experience with Google Analytics, Searchspring, Loop Returns, Klaviyo or similar ecommerce technology platforms highly desirable.
• Strong understanding of ecommerce, digital merchandising and conversion rate optimisation.
• Commercially minded with strong analytical and problem-solving skills.
• Excellent attention to detail and strong organisational skills.
• Ability to manage multiple projects and deadlines.
• Strong visual eye with an appreciation for premium fashion and online presentation.
• Excellent communication and interpersonal skills.
• Proactive, collaborative and able to take initiative.
• Passionate about digital innovation, ecommerce and the SIR. brand.

HOW TO APPLY

To apply, please email your CV and cover letter addressing the role requirements as detailed above to [email protected]. Please note: due to the large volume of applications, we can only respond to those who have successfully fulfilled our initial criteria.