Key Responsibilities

• Monitor outstanding invoices and follow up on overdue payments.
• Contact customers by telephone and email to secure payments and resolve queries.
• Reconcile customer accounts and investigate payment discrepancies.
• Liaise with Finance and Customer Service teams to resolve billing issues.
• Prepare debt collection reports and monitor payment performance.

Requirements

• Native-level French, both written and spoken (essential).
• German language skills would be an advantage.
• Previous experience in debt collection, accounts receivable or finance administration.
• Good working knowledge of Excel and ERP systems.
• Strong communication, negotiation and organisational skills.
• Proactive, detail-oriented and results-driven approach.