Key Responsibilities

(A) Provide routine breastfeeding support

• Coach latch positioning and breastfeeding technique
• Help new mothers build confidence in feeding

(B) Deliver lactation education and consultation

• Conduct one-on-one or group lactation guidance
• Address routine feeding questions

(C) Identify and refer complex cases

• Recognize situations beyond the CLC scope of practice, including preterm infants, tongue-tie concerns and poor weight gain
• Refer promptly to an IBCLC or physician

(D) Maintain service records

• Accurately document consultation content, assessment findings and referrals

(E) Support community education

• Assist in developing lactation education resources
• Support community breastfeeding promotion activities

Qualifications

(A) Certification

• Valid CLC (Certified Lactation Counselor) certification, in good standing
• IBCLC certification is also acceptable; however, the role is positioned at the CLC level

(B) Experience

• Prior experience in lactation support is preferred (community settings, postpartum support groups, outpatient clinics, etc.)
• Experience serving multicultural populations is an asset

(C) Competencies

• Proficient in routine lactation assessment and counseling techniques
• Able to clearly identify referral indicators
• Fluent English communication; additional languages are an asset
• Cultural sensitivity, with the ability to provide basic trauma-informed support

(D) Other Requirements

• Criminal record check required
• Must be legally authorized to work in Canada

Preferred / Asset Qualifications (Summary)

• IBCLC certification
• Lactation support experience in community, postpartum support group or outpatient clinic settings
• Experience serving multicultural populations
• Languages in addition to English