Job Responsibilities

I. Key Account Operation & Management for Australia & New Zealand

1. Customer Growth & Retention: Be responsible for daily operation of strategic key accounts in Australia and New Zealand, formulate and execute customer business plans to improve customer profitability and loyalty, and deliver agreed customer performance targets.
2. Business Insight & Optimization: Conduct regular Quarterly Business Reviews (QBRs), analyse customer data and market trends, identify cross-selling and upselling opportunities, and drive the launch of new products and in-depth adoption of solutions.

II. Channel Marketing Campaigns & Alignment with Brand Owner

1. Execution of Channel Marketing Strategies: In line with the brand owner’s annual marketing strategy, collaborate with local ANZ channel partners (distributors, retailers) to design and implement joint marketing programmes including co-promotions, campaigns and in-store displays, to ensure consistent and impactful brand messaging at touchpoints.
2. Campaign Coordination & Delivery: Plan and roll out online and offline channel activities such as industry exhibitions, customer seminars and product experience events. Integrate internal and external resources to enable efficient end-to-end campaign delivery, and convert event traffic into qualified sales leads.
3. Cross-functional Coordination: Act as the central communication hub to efficiently connect customers (collect feedback and requirements), channel partners (coordinate implementation and promotion) and the brand owner (align marketing materials, product strategies and budgets), ensuring information transparency and aligned objectives among all three parties.

Job Requirements

1. Bachelor’s degree or above.
2. Sound knowledge of key account management methodologies and channel marketing, with a good understanding of cross-cultural business communication.
3. 2–3 years of relevant working experience in key account management, channel marketing or regional market roles.
4. Proven capabilities in deep key account development and end-to-end channel marketing campaign management; demonstrate data-driven decision-making and financial acumen. Able to manage multiple parallel projects and guarantee delivery outcomes, with strong competence in cross-cultural business negotiation.